Privacy Policy

Last updated: August 8, 2025

Summary

  • Polaris helps you complete tasks on websites by showing on‑page guidance.
  • To provide guidance, Polaris may capture the current page URL/title, a screenshot of the page you’re on, a compact description of visible elements, your question, and interaction context.
  • We transmit this information to Polaris’ servers and, to generate responses, to third‑party AI model providers via OpenRouter.
  • We don’t sell your data. You can request deletion of your data at any time.

What We Collect

When you use the extension

To generate guidance and render on‑page pointers, the extension may collect and send to our servers:

  • URL and page title of the current tab
  • A screenshot of the current page (may include visible personal or sensitive content on the page)
  • A compact, text‑only summary of visible elements (e.g., tag names, limited attributes like id, href, aria‑label, placeholder, minimal text snippets, and approximate positions)
  • Your query (what you ask Polaris)
  • Basic viewport information (width, height, device pixel ratio)
  • Interaction context (“ambient events”), such as clicking, scrolling, typing (truncated), or navigating

We do not collect your full browsing history. The extension only accesses the active page to function and draw overlays.

Feedback you choose to send

If you rate steps up/down, we store:

  • The URL/title at the time of feedback
  • A compressed, grayscale screenshot
  • The plan text and step description
  • Optional element identifiers and viewport info
  • Your thumbs up/down decision and interaction context

How We Use Data

  • Provide guidance: Generate plans and step‑by‑step pointers for the page you’re on.
  • Improve quality and reliability: Debug failures, tune UI/UX, and refine guidance quality.
  • Maintain session continuity: Temporarily store conversation state/checkpoints to resume guidance after reloads or interruptions.

Where Data Is Processed

  • Polaris servers (Vercel): Host APIs and store operational data (e.g., feedback, query logs, and agent checkpoints).
  • Database (Vercel Postgres): Store feedback, user queries, and agent state/checkpoints required to resume sessions.
  • AI model providers via OpenRouter: To generate responses and steps, we forward user queries and associated context (including screenshots and visible‑DOM summaries) to model providers. Today, models are accessed through OpenRouter and may include providers such as OpenAI, Google, Anthropic, and Mistral. We have configured our OpenRouter settings to not store any data.

Data Sharing

We do not sell personal data. We share data only with:

  • Service providers necessary to operate Polaris (hosting, database, observability)
  • AI model providers (through OpenRouter) strictly to generate responses
  • Legal or compliance disclosures when required by law

Retention

We retain data only as long as needed to provide the service, troubleshoot issues, fulfill legal obligations, and improve quality. This includes session state/checkpoints for continuity of an ongoing task, feedback records, and query logs for product improvement. You can request deletion at any time (see “Your Rights”).

Security

  • Transport security: Data transmitted between the extension, Polaris servers, and model providers uses HTTPS.
  • Storage safeguards: We use reputable cloud providers with standard security practices.

No method of transmission or storage is 100% secure; we work to protect your information but cannot guarantee absolute security.

Your Choices

  • Disable on specific sites: You can close or disable the Polaris UI at any time; you can also disable or remove the extension from your browser.
  • Limit content shared: Only use Polaris on pages you’re comfortable sharing; screenshots and visible text snippets can include page content.
  • Data deletion: Request deletion of your stored data (feedback, queries, checkpoints). See “Contact Us.”

Children’s Privacy

Polaris is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

International Users

Your information may be processed and stored in countries where our providers operate. Those countries may have different data protection laws than your country of residence.

Changes to This Policy

We may update this policy from time to time. We will revise the “Last updated” date and, where appropriate, provide additional notice (e.g., on our website).

Contact Us

For questions, requests (including access or deletion), or concerns:
Email: help@polaris.com

If you are in the EEA/UK, you may have rights under applicable data protection laws (e.g., access, rectification, erasure, restriction, portability, objection). Contact us to exercise these rights.